Privacy Policy

Last updated: December 12, 2025

1. Introduction

WoodlandsCheckpoint.com ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services. By using the Service, you consent to the practices described in this policy.

This policy is in compliance with the Personal Data Protection Act 2012 of Singapore ("PDPA").

2. Personal Data We Collect

To provide our specialized travel insights and relevant community offers, we collect the following categories of data:

  • Identity & Contact Data: Mobile Number (for secure authentication via Firebase) and Email Address (for account notifications).
  • Traveler Profile Data: Information you voluntarily provide to unlock Premium features, including:
    • Residency Status (e.g., Singapore Resident, Johor Resident)
    • Demographics (e.g., Age Group)
    • Vehicle Profile (e.g., Vehicle Type, Country of Registration)
    • Travel Habits (e.g., Frequency, Primary Purpose of Travel)
    • Spending & Payment Preferences (e.g., Estimated monthly spend, preferred payment methods in Malaysia)
  • Usage Data: Information about how you use the Service, collected via analytics tools like Google Analytics.

3. How We Collect Personal Data

We collect personal data:

  • Directly from you: When you register for an account, complete the Traveler Profile survey, or renew your access every 90 days.
  • Automatically: Through cookies and tracking technologies when you browse the Service (e.g., Google Analytics).

4. Purposes of Collection, Use, and Disclosure

We collect and use your data for the following purposes:

  • Service Provision: To provide real-time predictions and maintain your account access.
  • Aggregated Insights: To generate anonymous, aggregated statistics about our user base (e.g., "40% of our users use travel wallets") for potential partners.
  • Contextual & Targeted Marketing: To display sponsored content or offers that are relevant to your profile. For example:
    • Showing forex card offers to users who primarily use cash.
    • Displaying insurance deals to car owners.
  • Service Improvement: To analyze user behavior and optimize our algorithms.
  • Communication: To send you service updates and renewal reminders.

5. Consent & The "Community Pass"

By submitting your Traveler Profile and checking the consent box, you explicitly consent to the collection and use of your profile data for the purposes of generating travel insights and receiving relevant sponsored offers. You acknowledge that this data exchange is the condition for receiving free access to the Premium features.

6. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. We use secure cloud infrastructure (Firestore) with strict access rules to ensure that your personal profile data is accessible only by you. However, no method of transmission over the internet is completely secure.

7. User Rights

Under the PDPA, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate personal data (you may do this by updating your profile upon your next renewal).
  • Withdraw your consent. Please note that withdrawing consent for profile data usage will result in the termination of your free Premium access.

To exercise these rights, please contact us at [email protected].

8. Retention of Personal Data

We retain your personal data as long as your account is active. To ensure our insights remain relevant, we require users to verify/update their profile data every 90 days. Outdated data may be archived or deleted in accordance with our data retention policies.

9. Cookies and Tracking

We use cookies to enhance your experience. This includes cookies set by Google Analytics. You can manage your cookie preferences through your browser settings. By continuing to use the Service, you consent to our use of cookies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].