Privacy Policy

Last updated: May 23, 2025

1. Introduction

WoodlandsCheckpoint.com ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services (the "Service"). By using the Service, you consent to the practices described in this policy.

This policy is in compliance with the Personal Data Protection Act 2012 of Singapore ("PDPA").

2. Personal Data We Collect

We collect the following personal data:

  • Mobile Number: Collected during the authentication process to verify your identity.
  • Payment Details: Collected via Stripe when you subscribe to our Service, including your email address and billing information.
  • Usage Data: We may collect information about how you use the Service, such as access times, pages viewed, and interactions (e.g., viewing blog posts or traffic predictions). This includes data collected via Google Analytics, such as page views, session duration, and event tracking (e.g., button clicks).

3. How We Collect Personal Data

We collect personal data:

  • Directly from you when you register for an account or subscribe to the Service.
  • Automatically through cookies and similar technologies when you use the Service. This includes Google Analytics, which uses cookies and device identifiers (e.g., browser type, IP address) to track user interactions.

4. Purposes of Collection, Use, and Disclosure

We collect, use, and disclose your personal data for the following purposes:

  • To provide and maintain the Service, including real-time traffic predictions.
  • To process your payments and manage your subscription.
  • To process refund requests under our 30-day money-back guarantee, including verifying your subscription and payment details.
  • To communicate with you about your account and the Service.
  • To improve the Service and develop new features. This includes using Google Analytics to analyze user behavior and optimize site performance.
  • To comply with legal obligations and protect our rights.

We may disclose your personal data to:

  • Third-party service providers, such as Firebase for authentication and Stripe for payment processing, and Google Analytics for usage analytics. Google Analytics processes data according to Google’s privacy policies.
  • Legal authorities or other parties when required by law or to protect our rights.

5. Consent

By using the Service, you consent to the collection, use, and disclosure of your personal data as described in this policy. You may withdraw your consent at any time by contacting us, but this may affect your ability to use the Service.

6. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. We ensure that no personally identifiable information (PII) is sent to Google Analytics unless hashed and permitted by Google’s policies. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. User Rights

Under the PDPA, you have the right to:

  • Access your personal data we hold.
  • Request correction of inaccurate personal data.
  • Withdraw your consent for the use of your personal data.

To exercise these rights, please contact us at [contact email].

8. Retention of Personal Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we will securely delete or anonymize your data.

9. Transfers of Personal Data Outside Singapore

Your personal data may be transferred to and processed in countries outside Singapore, including by our third-party service providers. We ensure that such transfers comply with the PDPA and that your data is protected.

10. Cookies and Tracking Technologies

We use cookies to enhance your experience on the Service. This includes cookies set by Google Analytics to track user interactions, such as page views and events (e.g., clicking “Try For Free”). For more information on how Google uses this data, visit How Google uses information from sites or apps that use our services. You can manage your cookie preferences through your browser settings or our cookie consent tool, where applicable. By continuing to use the Service, you consent to our use of cookies unless you opt out.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].